Training course descriptions

Magnetic Rapport: Selling Skills

Selling a product or service is essential for business success. This seminar gives you practical help to improve your selling skills and create valuable long-term customer relationships.  

In this seminar you will learn:

• The basic techniques of selling
• How your style can make the difference between success and failure
• The importance of learning about yourself and using this knowledge to sell effectively
• Why understanding others can improve your selling skills
• The importance of planning and preparation
• The importance of a positive mental attitude
• The art of persuasion
• The power of influence by having people like you
• How to identify customer needs by asking questions and listening
• How to recognize different types of potential buyer
• How to establish and maintain a magnetic rapport with the customer
• How to handle objections
• How to complete a sale
• How to ensure that the customer returns

Seminar topics:

• Sales methods
• Assessing your style and skills
• Understanding the customer
• Preparation
• Communication skills
• Persuasion and influence
• Customer relationships
• Objections
• Sales strategies
• Managing accounts
• Closing the sale

Who should attend:

• Both new and experienced sales people
• Sales managers
• Sales teams

This seminar can be customized to suit all needs.

Contact us to arrange this seminar for your group.

Other seminars:

• The Jerk Stops Here: Dealing with Difficult People at Work
• Mission Possible: The Power of Teams
• Adapt and Be Happy: Embracing Change
• Emotional Competence: Managing Stress with a Positive Mental Attitude
• Generational Leadership: Working with Different Generations and Styles for Success
• Communication: What’s Style Got to Do with It?
• People Psychology: The Magic Formula